Introduction
Sandbar Caloundra ("we", "us", "our") is committed to protecting the privacy of visitors to our website at sandbarcaloundra.com.au. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to your personal data. By accessing and using our website, you acknowledge that you have read and understood this policy. We comply with the Australian Privacy Principles contained in the Privacy Act 1988 (Cth) and take reasonable steps to ensure your information is handled responsibly.
Information We Collect
We collect information in several ways when you interact with our website. Automatically collected information includes your IP address, browser type and version, operating system, referring URL, pages visited, time spent on pages, and general geographic location (country/state level). This information is collected through server logs and analytics tools. Information you provide voluntarily includes any data you submit through our contact form, such as your name and email address. We do not require account registration to use our website, and we do not collect financial information, gambling account details, or sensitive personal information.
How We Use Your Information
We use the information we collect for the following purposes: to operate and maintain our website; to analyse website traffic and usage patterns to improve our content and user experience; to respond to enquiries submitted through our contact form; to detect and prevent fraud or technical issues; and to comply with legal obligations. We do not use your personal information for direct marketing without your consent. We do not sell, rent, or trade your personal information to third parties for their marketing purposes under any circumstances.
Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect analytical data. Essential cookies are necessary for the website to function and cannot be disabled. Analytics cookies help us understand how visitors interact with our website by collecting anonymous usage data through services such as Google Analytics. Affiliate tracking cookies are used to track referrals when you click links to casino websites we review; these cookies are placed by our affiliate partners and are subject to their respective privacy policies. You can manage cookie preferences through your browser settings. Disabling cookies may affect some website functionality.
Third-Party Services
We use the following third-party services that may collect data: Google Analytics for website traffic analysis (Google's privacy policy applies); Google Fonts for typography delivery; and affiliate tracking platforms operated by the casinos we review. When you click an outbound link to a casino website, you leave our site and become subject to that casino's privacy policy. We recommend reviewing the privacy policies of any casino you visit. We are not responsible for the privacy practices of third-party websites linked from our content.
Data Storage and Security
We store collected data on secure servers with appropriate technical and organisational measures to protect against unauthorised access, alteration, disclosure, or destruction. Our website uses SSL/TLS encryption to secure data transmitted between your browser and our servers. Analytics data is stored in accordance with our analytics provider's data retention policies. Contact form submissions are stored securely and deleted after your enquiry has been resolved or after 12 months, whichever comes first. Despite our best efforts, no method of electronic storage is 100% secure, and we cannot guarantee absolute data security.
Your Rights
Under the Australian Privacy Act, you have the right to: access the personal information we hold about you; request correction of inaccurate or outdated information; request deletion of your personal information where we have no legitimate reason to retain it; and lodge a complaint with the Office of the Australian Information Commissioner (OAIC) if you believe your privacy has been breached. To exercise any of these rights, please contact us using the details provided below. We will respond to access and correction requests within 30 days.
Children's Privacy
Our website is intended for adults aged 18 years and older. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that we have collected personal data from a minor, we will take immediate steps to delete that information. If you believe a minor has provided us with personal information, please contact us immediately.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. Any changes will be posted on this page with an updated "last modified" date. We encourage you to review this page periodically. Your continued use of our website after changes are posted constitutes acceptance of the revised policy.
Contact Information
If you have questions about this Privacy Policy, wish to exercise your privacy rights, or have concerns about how your information is handled, please contact us at:
Email: privacy@sandbarcaloundra.com.au
Website: Contact Form
Response Time: We aim to respond to all privacy-related enquiries within 5 business days.
For complaints that cannot be resolved directly with us, you may contact the Office of the Australian Information Commissioner (OAIC) at oaic.gov.au.